1. Scope and Who We Are
This Privacy Policy explains how NORTECFO LLC, operating under the Contexto Ads brand, collects, uses, discloses, retains, and protects personal information in connection with its website, communications, intake process, Readiness Assessments, and related business services.
The website and Services are directed to businesses and their adult authorized representatives in the United States, not to children or personal, family, or household users.
2. Information We Collect
- Business contact information, such as name, work email, role, company name, company website, and business address.
- Service and intake information, such as markets, offers, buyers, landing pages, measurement systems, advertiser status, budget ranges, approvers, and supporting business evidence.
- Payment and transaction information, such as product, amount, currency, payment status, billing contact, invoice and receipt identifiers, and limited payment metadata provided by Stripe. We do not receive full card numbers or card security codes.
- Website and device information, such as IP address, browser and device type, language, referring page, pages requested, timestamps, and security or hosting logs.
- Deliverable and support records, such as communications, drafts, findings, decisions, support requests, and records needed to provide and document the engagement.
3. Information We Ask You Not to Submit
Do not send passwords, API keys, authentication secrets, full payment-card details, government identification numbers, regulated health information, private AI-assistant conversations, or unnecessary sensitive personal information. If limited sensitive information is genuinely necessary, we will identify an appropriate secure channel before submission.
4. How We Use Information
We use information to respond to inquiries; qualify and conduct Assessments; provide, secure, support, and improve Services; process payments and invoices; communicate about an engagement; prevent fraud and misuse; maintain business and legal records; enforce agreements; and comply with law.
We may use aggregated or de-identified information to improve methods and understand service trends, provided it does not identify a customer or individual and is not reasonably re-identifiable.
5. How We Disclose Information
We may disclose information to service providers supporting payment processing, hosting, email, forms, secure storage, analytics, business operations, professional advice, security, and customer support. Providers receive information reasonably necessary for their function and are subject to contracts and applicable law.
We may also disclose information where required by law; to protect rights, safety, and security; in connection with a corporate transaction; or at the customer's direction or with consent.
We do not sell personal information for monetary consideration. This statement does not replace any disclosure, consent, or opt-out mechanism that may be required if the Company's actual cookie, analytics, advertising, or vendor practices change.
6. Cookies and Analytics
The website may use essential cookies, hosting logs, and limited analytics to operate, secure, and understand the site. The website must maintain a cookie notice that accurately identifies the tools actually deployed. If optional advertising or cross-context tracking technology is introduced, the notice and available choices must be updated before deployment.
7. Retention
We retain information only as long as reasonably necessary for the purposes described, including service delivery, legal obligations, accounting and tax records, disputes, security, and enforcement. Retention periods may vary by record type, legal hold, customer agreement, and technical capability. We delete or de-identify information when it is no longer reasonably needed, subject to lawful exceptions and routine backup cycles.
8. Security
We maintain reasonable administrative, technical, and physical safeguards appropriate to the nature of the information we hold. No system is perfectly secure, and we cannot guarantee absolute security. We will investigate suspected incidents and provide notices required by applicable law.
9. Your Privacy Requests
Depending on location and applicable law, an individual may have rights to request access, correction, deletion, portability, restriction, information about disclosures, an appeal, or an opt-out of certain processing. Submit requests to hello@contextoads.ai. We will verify identity and authority proportionately and respond within the period required by applicable law.
10. International Processing
We and our service providers may process information in the United States and other countries. Where applicable law requires a transfer mechanism or additional safeguards, we will implement them before the relevant transfer.
11. Children
Our website and Services are directed to businesses and adult authorized representatives. We do not knowingly collect personal information from children. If you believe a child has submitted information, contact us so we can investigate and take appropriate action.
12. Changes and Contact
We will state the effective date and post updated versions of this Policy. Material changes apply prospectively and will receive any notice or choice required by applicable law. Questions and privacy requests may be sent to hello@contextoads.ai.